1. Acceptance of terms

By accessing or using PetsBigStore (the "Site"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Site.

These terms apply to all visitors, readers, and anyone who interacts with the Site in any capacity. We reserve the right to update these terms at any time — the "Last updated" date above reflects the most recent revision. Continued use of the Site after changes are posted means you accept the updated terms.

PetsBigStore is operated as an independent editorial and affiliate review website. We are not a retailer and do not sell products directly.

2. Affiliate link disclaimer

Please be aware of the following when clicking product links on this site:

• We are not the seller. All purchases are made directly with the retailer (Amazon, Chewy, Petco, Zooplus, etc.). Their terms of sale, return policies, and customer service apply to your transaction — not ours.
• Prices may vary. Product prices shown on this site are indicative and subject to change without notice. The price displayed at checkout on the retailer's site is the price you will pay.
• Product availability is not guaranteed. Products we recommend may go out of stock, be discontinued, or have their formulas changed by the manufacturer. We do our best to keep content current but cannot guarantee real-time accuracy.
• Commission rates do not influence our recommendations. See our full Affiliate Disclosure for details on our editorial independence policy.

3. Content accuracy disclaimer

We work hard to ensure every piece of content on PetsBigStore is accurate, up to date, and genuinely useful. Our editorial team includes qualified pet nutritionists, veterinarians, trainers, and animal behaviourists.

However, we cannot guarantee that all information on the Site is error-free, complete, or current at all times. Product formulations change. Research evolves. Editorial errors happen.

If you spot an error or outdated information, please let us know — we take content accuracy seriously and will investigate promptly.

4. Intellectual property

All original content on PetsBigStore — including but not limited to editorial text, scoring methodology, product reviews, comparison articles, imagery, graphics, and site design — is the intellectual property of PetsBigStore and its contributors, protected under applicable copyright law.

You may:

• Share links to our pages on social media or in other publications.
• Quote brief excerpts (up to 100 words) with clear attribution and a link back to the original page.

You may not:

• Reproduce, republish, or redistribute our content in full without written permission.
• Scrape, copy, or republish our reviews, scoring data, or editorial copy for commercial purposes.
• Remove or obscure any attribution or copyright notices.

To request permission for use beyond what's listed above, please contact us.

5. User conduct

When using PetsBigStore — including any contact forms, newsletter sign-ups, or interactive features — you agree not to:

• Submit false, misleading, or fraudulent information.
• Use the Site to distribute spam, malware, or unsolicited commercial communications.
• Attempt to gain unauthorised access to any part of the Site's infrastructure.
• Scrape or automatically harvest content from the Site using bots, crawlers, or similar tools (except for legitimate search engine crawlers).
• Use the Site in any way that could damage, disable, overburden, or impair it.
• Violate any applicable local, national, or international law or regulation.

We reserve the right to block access from any IP or user that violates these conduct rules.

6. External links policy

PetsBigStore contains links to external websites — primarily retailer product pages and reference sources. These links are provided for your convenience and do not constitute an endorsement of those sites, their content, or their operators (unless explicitly stated in a review).

We have no control over the content, privacy practices, or terms of external websites. When you leave PetsBigStore via a link, you are subject to the terms and policies of the destination site. We recommend reviewing the privacy policy and terms of any site you visit.

Affiliate links are clearly disclosed. See our Affiliate Disclosure for full details.

7. Limitation of liability

To the fullest extent permitted by applicable law, PetsBigStore and its operators, contributors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use of or inability to use the Site.
• Any errors, omissions, or inaccuracies in Site content.
• Purchases made through affiliate links on the Site.
• Any reliance placed on content from the Site.
• Unauthorised access to or alteration of your data.

The Site is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the Site will be error-free, uninterrupted, or free from viruses or other harmful components.

Some jurisdictions do not allow exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

8. Governing law

These Terms of Use shall be governed by and construed in accordance with the applicable laws in your jurisdiction. We operate internationally and endeavour to comply with legal requirements across all regions where our content is accessed.

Any disputes arising from these terms or your use of the Site that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts in the relevant jurisdiction, as determined by the applicable law of your location.

If you have a dispute or complaint, we strongly encourage you to contact us first — most issues can be resolved quickly and amicably.

9. Contact us